Terms and Conditions

Introduction and Agreement

Robocat Casino provides online casino games and related services for entertainment purposes. These terms form a legally binding agreement between you and the operator. If you do not agree with any part of this document, you should not register or continue to use the platform. All players must comply with both these terms and the laws applicable in their jurisdiction of residence.

Eligibility and Account Registration

To open and maintain an account, you must be at least the legal age of majority in your province or territory and must not be located in a jurisdiction where online gambling is prohibited. You are required to provide accurate and complete information during registration. Any attempt to create multiple accounts or provide false details may result in immediate suspension or permanent closure of all related accounts.

Account Security

You are fully responsible for maintaining the confidentiality of your username, password, and any other login credentials. All activity conducted under your account is considered your responsibility. Should you suspect any unauthorised access, you must contact customer support without delay. The operator cannot be held responsible for losses arising from your failure to keep account details secure.

Deposits, Withdrawals and Financial Transactions

Funds may be deposited using the payment methods displayed on the cashier page. All transactions are subject to verification and security checks designed to prevent fraud and money laundering. Withdrawal requests are processed according to internal procedures and may require additional identity verification before funds are released. Processing times vary depending on the payment provider and the completeness of your documentation.

Withdrawals can only be made to payment methods registered in your name. The operator reserves the right to refuse or reverse any transaction that appears suspicious or violates these terms. You may only use funds that have been lawfully obtained and are not connected to any illegal activity.

Bonuses and Promotional Offers

From time to time, promotional bonuses and offers are made available to eligible players. Each promotion carries its own specific rules, including wagering requirements, game contributions, and time limits. You must read and accept the individual terms attached to any bonus before claiming it. Failure to meet the applicable conditions may result in the forfeiture of bonus funds and any winnings derived from them.

Bonuses are intended for recreational play and the operator may, at its discretion, limit or withdraw promotional offers from any account.

Game Rules and Fair Play

All games offered on the platform operate according to published rules that form part of these terms. Random number generators and game mechanics are regularly tested for fairness. You agree not to interfere with the normal operation of any game or attempt to manipulate outcomes through software, bots, or any form of unfair advantage.

Prohibited Conduct

Certain activities are strictly forbidden and may lead to account closure and forfeiture of funds. These include, but are not limited to, fraudulent behaviour, collusion with other players, chargeback abuse, providing false personal information, and any form of activity that violates applicable laws or these terms. The operator maintains the right to report suspicious activity to the appropriate authorities.

Responsible Gambling

We are committed to supporting responsible gambling practices. Tools are available to help you manage your play, including deposit limits, loss limits, session-time reminders, and self-exclusion options. If you feel your gambling is becoming problematic, we encourage you to use these tools or contact our customer support team for further assistance. Information on external help resources is also provided on the website.

Limitation of Liability

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the operator and its affiliates disclaim all warranties, express or implied. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including loss of profits, data, or goodwill, except where such liability cannot be excluded by law.

Changes to These Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time. Significant changes will be communicated through the website or by email where appropriate. Your continued use of the services following any update constitutes your acceptance of the revised terms. It remains your responsibility to review the document periodically.

Governing Law and Dispute Resolution

These terms are governed by the laws of the jurisdiction in which the operator holds its licence. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in that territory.

By continuing to use Robocat Casino, you confirm your understanding and agreement with all of the above provisions.